Virtual Meeting Help
Overview
ASCO's Virtual Meeting lectures are available as streaming video using either a Flash or a Silverlight player.
Please e-mail comments or technical difficulty issues to webrequest@asco.org or call 877-692-8197 (in the US) / 571-483-1524 (international), Monday—Friday, 8:30 AM—5:30 PM ET. Be sure to provide detailed information including your operating system, the browser type and version you are using. We strongly encourage you to update your browser to the latest available version.
Please also see menu links listed to the right for additional information.
Frequently Asked Questions
How do I access the presentations?
- Go to www.asco.org/vm and sign in*.
- Under Browse Virtual Meeting, choose your meeting of interest and select “Go”
- Choose the track of your interest
- Choose your session
- Click on the image or the Watch video link.
*Please note that you must sign in with the same user name and password you used to register for the meeting or for purchasing Virtual Meeting access.
How can I check if I have the right access for Virtual Meeting?
Once you log in to asco.org, click on Visit Personalized Page, then click on My Products tab and you will see a list of all the meetings you have access for.
I received Virtual Meeting access through my meeting registration. How do I activate it?
If your Virtual Meeting was part of your registration package, you do not need to activate it.
Why is the player hanging after I launched the presentation?
Some organizations restrict content access for their employees. Please check with your network administrator that you are allowed to access content using the Flash or Silverlight player. If you still experience problems, please e-mail webrequest@asco.org.
Why isn't Virtual Meeting loading on my iPad?
Virtual Meeting is not supported by iPad. Please access the content using iMeeting app (Mobile Meeting).
Can I download Virtual Meeting to my computer or mobile device?
No.
If you want to access the lectures offline, you need to have a subscription to the Mobile Meeting/Podcasts. See how Mobile Meeting and Podcasts work.
If you are looking to download the slides, please browse the Slide Library.
Can I download Poster presentations?
No. Poster presentations can be accessed only through the Silverlight player, but they cannot be saved to your computer.
Can I receive CME credit for viewing Virtual Meeting presentations?
No, only the live activity (Annual Meeting or thematic symposium) is designated for AMA PRA Category 1 Credit™.